What is a Leading Laboratory?

Leading Laboratories demonstrate excellence in four key areas: elevating quality outcomes, supporting professional development, cultivating trusted leadership, and promoting laboratory visibility.

Elevating
Quality Outcomes
Supporting
Professional Development
Cultivating
Trusted Leadership
Promoting
Laboratory Visibility

Elevating
Quality Outcomes

A Leading Laboratory is a key contributor to the overall patient experience, and generates quality outcomes which support a positive, patient-centric mission.

A Leading Laboratory:
  • Develops and integrates clinical and operational strategies that improve quality and monitor progress for delivering safe, effective patient care
  • Applies evidence-based data to apply proven and innovative principles that improve processes and facilitate knowledge sharing
  • Participates in finding solutions to gaps and variations in care
  • Leads care-improvement initiatives that enhance the patient experience

Supporting
Professional Development

A Leading Laboratory advocates a continuum of learning and activities that aid in improving laboratory professionals’ knowledge, competence, skill, and effectiveness.

A Leading Laboratory:
  • Builds strong and resilient laboratory teams by highlighting the professional development of team members
  • Showcases achievements to help recruit high-quality candidates
  • Elevates the laboratory workforce through engagement
  • Validates employees’ commitment to excellence in the laboratory

Cultivating
Trusted Leadership

The leaders of a Leading Laboratory align with their organization and community to foster collaborative relationships and better embody value-based healthcare.

A Leading Laboratory:
  • Articulates a clear mission in support of patient care
  • Effectively manages resources
  • Engages team members, colleagues, and patients through respectful dialogue
  • Demonstrates excellence and transformational leadership to organizational leaders, administrators, and c-suite

Promoting Laboratory Visibility

A Leading Laboratory increases visibility of the laboratory and the broader profession through active promotion and recognition of its vital role in a patient’s healthcare journey.

A Leading Laboratory:
  • Demonstrates expertise, insight, and influence within the broader pathology and laboratory medicine community.
  • Positions the medical laboratory as critical to the larger clinical care team, c-suite executives, and its overall healthcare system
  • Differentiates the laboratory’s commitment to quality outcomes in public-facing communications
  • Conveys the importance of the laboratory’s role in patient care